Below you will find commonly asked questions about Council Tax. If your query isn't answered here, please email us.
Q. How do I check my Council Tax account?
To check your Council Tax account sign in or register at My.Huntingdonshire and follow the instructions. To see personalised information you will need your Council Tax account reference which is shown on your bill (8 digits starting with a "4").
This option has only recently been added and more items will be added to the details you can see in the coming months.
Q. How do I let you know about a change of address?
Fill in the online form to let us know you are moving.
Q. How do I apply for a discretionary payment arrangement?
Complete an Income and Expenditure form with an offer of payment.
Q. How do I get further Council Tax Support during the COVID-19 pandemic?
If you are of working age and receive Council Tax Support you will receive an additional reduction to your Council Tax bill of up to £150. You do not need to apply - we will automatically apply the reduction. See the Additional Council Tax Help page for more information.
Q. How do I set up a Direct Debit?
Complete the Direct Debit instruction form online or call us on 01480 388030 - you'll need your bank account number, sort code and Council Tax reference to hand. You can also use this form to change your bank details.
Q. How do I notify you of a death?
Read the information on the Notify Us of a Death page and complete the online form.
Q. How do I make a payment?
See the Payments page for information about how your can pay your Council Tax.
Q. How do I apply for Council Tax support?
Read the information on the Council Tax Support page and complete the online form.
Q. How do I find out about empty property discounts?
Read the information on the Council Tax Discounts page and contact us if you think a discount applies.
Q. How do I apply for a second home discount?
Read the information on the Council Tax Discounts page and contact us for an application form.
Q. How do I apply for an annex discount?
Read the information on the Council Tax Discounts page and contact us for an application form.
Q. How do I apply for an exemption?
Read the information on the Council Tax Exemptions page and complete the online form.
Q. How do I apply for a disregard?
Read the information on the Council Tax Disregards page and complete the online form.
Q. How do I find out what band I am in?
You can look up your Council Tax band on the Valuation Office Agency's website - you will need your postcode. If you don't know your postcode you can look it up on Royal Mail's postcode finder.
Q. How do I contact the enforcement agents (bailiffs)?
Our enforcement agents are Jacobs Enforcement or Newlyn Plc.
Q. How do I find out the amount that will be deducted from my salary?
You can look this up on the attachment of earnings calculator.