We have powers to remove graffiti on public buildings, public open spaces, street name plates and graffiti that is offensive. Offensive graffiti includes graffiti which is racist, sexist, obscene or inflammatory.
We do not have powers to remove graffiti from private property (including utilities boxes), unless it is offensive.
How do I report graffiti?
Public buildings and offensive graffiti
If you see graffiti on public buildings or offensive graffiti you can:
- report it online
- call us on 01480 388640
Road signs
To report graffiti on a road sign, contact Cambridgeshire County Council’s Highways Department on 0345 045 5212.
Utilities boxes
There should be information stickers on utilities boxes that give the contact details of the utility company responsible for removing the graffiti. If there are no stickers on the boxes, the key contact numbers are as follows:
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BT Open Reach and Virgin Media – 0800 023 2023
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National Grid – 0800 111 999
If you are not sure who owns a utility box, you will find that most boxes have a manhole cover in front of them - this will show the name of the company that owns the box.
Private property
We do not offer a service to remove graffiti from private property. It is the responsibility of the land or property owner to arrange for its removal.
Important points to remember when reporting graffiti:
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take a note of the location - the more specific you can be the better
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is it offensive?
When will you respond?
We will respond within 24 hours for offensive graffiti and five working days for graffiti on public buildings.